PRIVACY POLICY

Effective Date: September 14, 2026

Car Clinic LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our shop, use our services, or interact with our website.

        1. Information We Collect
        We collect personal information that you voluntarily provide to us when scheduling services, requesting estimates, or communicating with us. This includes:

• Contact Details: Name, phone number, email address, and physical address.

• Vehicle Information: Make, model, year, VIN (Vehicle Identification Number), license plate number, and service/repair history.

• Payment Information: Credit/debit card details and billing addresses (processed securely through third-party payment processors). 
  
  2. How We Use Your Information
  We use the information we collect for the following business purposes:

• To provide and perform automotive repair, maintenance, tuning, diagnostics, and body work services.

• To communicate with you regarding your vehicle’s status, maintenance reminders, and service approvals.

• To process payments, issue invoices, and maintain financial records.
  
  3. How We Protect Your Information

• We implement reasonable administrative, technical, and physical security measures to protect your personal and vehicle data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
  
  4. Sharing of Information

• We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Trusted service providers and vendors who assist us in operating our business (e.g., parts suppliers, payment processors, software providers), strictly under confidentiality obligations.

• Law enforcement or government authorities when required by law or to protect our legal rights
  
  5. Your Choices

• You may update your contact information or request details about the personal data we hold on file for you by contacting us directly.

• To comply with legal obligations and warranty requirements.

Email: carclinicnc.com 

Phone: 919-869-6370

Address: 8808 Running Oak Drive, Unit A,

Raleigh, NC 27617